New Holstein Police Chief Brian Reedy issues the following information on Wednesday, March 18:

This last week we have seen some unprecedented activity here in the City of New Holstein in response to the Coronavirus: COVID-19.
I can assure you that we are in regular communication with the City of New Holstein administration, other response entities in Calumet County, and Calumet County Emergency Management to name a few.
I want everyone to know that you can count on the New Holstein Police Department to be here to serve you, 24 hours a day, 7 days a week.
Our residents are accustomed to receiving the best in law enforcement services and that will not change. Like everyone else this last week, we have had to take a close look at our procedures and make some minor changes. Many of these changes you won’t even notice, some may be more obvious. Here are a few of those things that may look a bit different.
1. We may ask more questions. From the dispatchers to the officers responding to your call, we may ask about recent travel, flu-like symptoms, etc.
2. Officers may be seen wearing protective equipment. Under certain circumstances, officers may wear face masks, goggles and/or surgical gloves, etc.
3. We may contact you by phone rather than have person-to-person contact. If your inquiry or request for assistance is such that we can address your concern via phone, we may do so. Rest assured, if an officer is needed, they will respond.
4. We may keep our distance or not enter your home. Unless necessary, we are following the recommendations of the CDC with respect to social distancing.
5. We may further limit access to the interior of the police department. If it is not necessary to come to the Police Department, consider calling our department with your questions or concerns. While New Holstein City Hall already has restricted access to the building, the Police Department will continue to maintain its business hours (Monday-Friday, 7 a.m. to 4 p.m., excluding holidays) and will remain staffed 24 hours a day, 7 days a week.
6. Those who wish to drop off unused medications at the police department or need to renew vehicle registration or to register a vehicle may do so but we ask that you contact the police department (898-4241) during normal business hours as noted above by making an appointment for this service.
7. Walk-in payment service at the Police Department is closed. Payment and processing options can be handled as follows:
Customer Service -
• Telephone - 920-898-4241
• Fax - 920-898-1504
• Email- nhdispatch@ci.new-holstein.wi.us
Payments-
• Mail- 2110 Washington St, New Holstein WI 53061
• Online- http://ci.newholstein.wi.gov/city-departments.html?deptiD=5 (service fee for online payments)
• Night Depository Box - located outside of City Hall near parking lot, clearly mark on envelope that payment is for the Police Department.
We appreciate everyone’s patience and understanding as we work through this challenging time.